Data Recovery Prices

This fault level refers to software problems that prevent access to the data stored on the SSD. These problems include accidental deletion of files, unintended formatting or file system corruption. There is no physical damage to the device.

Symptoms:

• The SSD is recognised by the operating system, but the folders or files do not appear.
• Error messages such as “Drive not formatted” or “Partition inaccessible”.
• Accidental deletion of files or missing partitions.
• The data appears corrupted, although the SSD is working.

Recovery:

• Rebuilding the damaged file system.
• Locating and recovering deleted or hidden files.
• Carrying out all interventions without opening or physically handling the SSD, preserving the integrity of the device.

This type of problem occurs when there are damaged sectors or degraded NAND cells, which make access to the stored data difficult or impossible. Although the SSD is still recognised by the system, performance may be compromised or the data may be inaccessible because of internal storage faults.

Symptoms:

• Extreme slowness when reading or writing data.
• CRC (Cyclic Redundancy Check) errors occur when trying to access or transfer files.
• The system recognises the SSD, but the capacity shown may be wrong or the files are missing.
• Error messages such as “Drive not formatted” or failures when trying to open files.

Recovery:

• In-depth diagnosis to identify damaged sectors and degraded NAND cells.
• Applying techniques to work around compromised storage areas.
• Recovering data from the working areas of the SSD without the need for firmware intervention or physical repairs.
• Rebuilding file systems and extracting data to maximise the recovery.

This type of fault refers to failures in the internal software of the SSD, known as firmware, which manages the correct operation of the device. Firmware problems can prevent the SSD from starting up or being correctly recognised by the system, compromising access to the data.

Symptoms:

• The SSD does not appear in the operating system or in the BIOS/UEFI.
• Error messages when trying to access the SSD.
• The device may be recognised with the wrong capacity or as a “generic device”.

Recovery:

• Reprogramming or updating the firmware to fix the faults.
• Specialised techniques to restore access to the SSD without the need for physical intervention on the NAND memory chips.

This type of fault is related to failures in the electronic components of the SSD, such as the controller, integrated circuits, voltage regulators or other components of the circuit board (PCB). These failures stop the device from working and can make it completely unresponsive.

Symptoms:

• The SSD is not recognised by the operating system or by the BIOS/UEFI.
• The device is completely unresponsive and does not respond when connected.
• In some cases, there may be signs of overheating or a smell of burnt components.

Recovery:

• Diagnosis and replacement of damaged electronic components, such as voltage regulators or chips on the PCB.
• Repair of the circuit board (PCB) to restore the SSD to working order.
• Specialised techniques to re-establish access to the data after the electronic repair.

This level refers to physical damage to or degradation of the NAND memory chips, the components that store the data on the SSD. This damage can result from electrical failures, natural wear or serious problems that directly affect the integrity of the chips.

Symptoms:

• The data remains inaccessible, even after electronic components have been replaced.
• The SSD may be recognised with the wrong capacity or not recognised at all.
• In some cases, the device shows intermittent failures or abnormal behaviour.

Recovery:

• Direct extraction of the NAND memory chips (“Chip-off” technique) using specialised equipment.
• Reading and interpreting the raw data stored on the chips.
• Advanced rebuilding of the file systems to restore the data.

Note: This process is extremely complex and requires specialised equipment and technical knowledge to achieve a successful recovery.

Data recovery on RAID systems involves rebuilding volumes that are damaged or inaccessible because of failures in the array. The complexity of the process depends on the number of drives in the array and their condition. In more serious cases, drives with mechanical faults may need internal parts replaced, such as head assemblies, or work on the electronics and the motor, before the recovery can go ahead.

Symptoms:

• The RAID volume becomes inaccessible, even if the individual drives are recognised as working.
• Error messages in the system, such as “Degraded”, “Failed”, or warnings about the integrity of the array.
• Loss of performance when accessing data or frequent failures during read and write operations.
• The RAID volume is completely missing from the operating system, preventing access to the files.

Recovery:

• Individual Analysis of the Drives:
  Each drive in the array is analysed in detail to identify physical faults, such as mechanical faults (e.g. weak read/write heads, damaged heads, motor failures) or electronic faults.
  We also check for logical faults, such as corruption of metadata or file systems.
• Virtual Rebuild of the Array:
  We virtually rebuild the RAID array using specialised tools and advanced technical knowledge.
  This process ensures that the original structure of the data is preserved.
• Data Recovery:
  We use advanced techniques to extract the data from the working drives. Even when the RAID is degraded or has failed badly, the process is carried out so as to ensure the integrity of the recovered files.

Price: From €900 (depending on the number of drives and their condition).

NAS (Network Attached Storage) systems are used to store and share files over a network, often configured with RAID for greater security and performance. However, failures can occur because of problems with the drives, data corruption or errors in the NAS operating system. The recovery depends on the number of drives, the type of RAID and the condition of the devices.

Symptoms:

• The NAS volume is not accessible, even though the drives seem to be working.
• Error messages, such as “RAID Failed” or “Volume Degraded”, appear in the system.
• Slowness or failures when opening, copying or saving files.
• The NAS is not recognised on the network or fails to start up.
• Loss of settings or important files.

Recovery:

• Analysis of the Drives: Individual check of each drive to identify physical or logical faults.
• Rebuilding the Volume: Virtual recreation of the RAID array to restore access to the data.
• Data Recovery: Extraction of the stored files, preserving the structure of the partitions.
• NAS Structure: We access the drives of the NAS system directly, bypassing the enclosure and the operating system, to ensure the recovery of the data.

Price: From €900 (depending on the number of drives and their condition).

SAN (Storage Area Network) and CAS (Content Addressed Storage) are high-end storage solutions used mainly by large companies to manage large volumes of data with high efficiency and reliability. Data recovery on these systems is particularly complex because of their advanced architecture and the interdependence of multiple components.

• Symptoms:
  • Loss of access to critical volumes or partitions, even with the components apparently working.
  • Error messages related to connectivity failures or the integrity of the storage system.
  • Significantly reduced performance or frequent failures during reading and writing.
  • Failures in the data management system, such as corrupted or inaccessible metadata.
• Recovery:
  • We analyse the system architecture in detail to identify failures in components such as controllers, drives and connections.
  • We use advanced techniques to reconstruct the data and rebuild the logical structure of the system.
  • We recover the data using specialised tools, ensuring its integrity and preserving the organisational structures.
  • When necessary, we develop special code or custom scripts to access and recover the data effectively.
  • We recommend risk mitigation strategies to prevent future faults.

This type of fault refers to software problems that prevent access to the data stored in the flash memory. There is no physical damage to the device, and the recovery focuses on analysing and logically correcting the file system.

Symptoms:

• The memory is recognised by the system, but the files or folders are inaccessible.
• Error messages such as “Drive not formatted” or “Partition inaccessible” appear when trying to access the data.

Recovery:

• Rebuilding the file system to re-establish access to the data.
• Locating and recovering deleted or hidden files.
• The process does not require any physical intervention on the TSOP 48 chip.

This type of fault is caused by failures in the electronic components of the flash memory, such as the controller, the PCB (Printed Circuit Board) or voltage regulators. These failures can make the flash memory completely unresponsive or prevent access to the data.

Symptoms:

• The flash memory is not recognised by the system.
• The device shows no activity at all when connected.
• In some cases, signs of a power supply failure, such as overheating, may be noticed.

Recovery:

• Repair or replacement of damaged electronic components, such as voltage regulators or connectors on the PCB.
• Restoring the electrical function of the device to allow access to the data.
• Specialised techniques to ensure the data remains intact during the process.

This type of fault refers to physical damage to the device, such as a broken PCB, damaged connectors or problems with the solder joints of the NAND Flash chips. The recovery process can vary with the number of NAND Flash chips involved, as each chip requires individual technical work.

Symptoms:

• The device shows visible damage, such as a broken PCB or broken connectors.
• The flash memory is not recognised by the system.
• In some cases, the device may show signs of a short circuit.

Recovery:

• Repair of the physical structure of the device, including solder joints and rebuilding the PCB.
• Extracting and reading the data directly from the NAND Flash chips.
• Advanced techniques to rebuild the data from the extracted chips.

Prices (vary with the number of NAND chips):

• 1 NAND Chip: From €300
• 2 NAND Chips: From €450
• More than 2 NAND Chips: On request (custom quote depending on the complexity).

This level refers to software problems that prevent access to the data, such as file system failures, accidental deletion or data corruption. However, on LGA52 and Monolithic devices, logical faults can be made worse by internally damaged flash cells, making the recovery process more complex than for a simple logical fault.

Symptoms:

• The device is recognised by the system, but the files or folders are inaccessible.
• Error messages such as “Drive not formatted” or “Partition inaccessible”.
• Extreme slowness when trying to access or copy files.
• In some cases, there may be intermittent errors or abnormal behaviour because of degraded flash cells.

Recovery:

• Rebuilding the damaged file system.
• Locating and recovering deleted or hidden files.
• Identifying damaged flash cells to reduce the impact on the data recovery.
• Using advanced techniques to work around internally damaged areas of the chip.

This type of fault involves failures in the electronic components of the device, which may include internal short circuits in the NAND Flash chip, problems with the voltage regulator or failures in the PCB (Printed Circuit Board). The complexity of the recovery increases with the number of chips and the total capacity of the NAND Flash.

Symptoms:

• The device is not recognised by the system and remains unresponsive.
• In some cases, overheating or signs of a short circuit occur when the device is connected.
• Electrical failures occur that prevent any attempt to read or recover the data.

Recovery:

• Full diagnosis to identify faulty electronic components or internal short circuits.
• Repair or replacement of PCB components, if necessary.
• Advanced techniques to work around damaged areas and restore the NAND Flash chip to working order.
• The process and the cost depend on the number of NAND Flash chips and their capacity.

Prices (vary with the number of chips and capacity):

• 1 NAND Chip: From €600
• 2 NAND Chips: From €800
• More than 2 Chips or High Capacities: On request (custom quote).

This level refers to serious physical damage to LGA52 or Monolithic devices, requiring high-precision technical interventions. To recover the data, the protective layer of the NAND Flash chip must be carefully removed to reach the extremely small contact points, using advanced tools such as microscopes. In addition, the pinout can be mapped from an existing database or developed specifically for the device.

Symptoms:

• The device is not recognised and shows no activity at all.
• Error messages such as “Drive not formatted” or “Partition inaccessible” when trying to access the data.
• The device may ask to be formatted when connected.
• Data inaccessible, even after repair attempts at other levels.

Recovery:

• Removing the protective layer: Using precise techniques to expose the contact points of the NAND Flash chip, preserving the integrity of the device.
• Identifying the chip pinout:
  • Using a microscope to analyse the contact points because of their small size.
  • Known pinout: Using the information available in our database.
  • Unknown pinout: Developing a custom pinout through advanced technical analysis.
• Direct extraction of the data using specialised equipment.
• Rebuilding the file systems to restore the data from the raw read of the NAND chips.